Dispute
- How to proceed in case of a dispute opened regarding a sale made through Primefy?
- What documentation is required for the merchant to present in case of a dispute?
- What is the deadline to appeal an open dispute?
- How to Access Disputed Transactions in the Primefy Dashboard?
- How will I know when a dispute is opened?
- What is a dispute?
Create Account
Get started with Primefy
- Can I Have Multiple Registered Bank Accounts on Primefy?
- How to Register a Bank Account with Primefy?
- How to start receiving with Primefy?
- Password Recovery and Change
- What forms of payment are accepted on the Primefy platform?
- Do I need to pay a monthly fee to use Primefy?
Plans & Fees
Sales
- How to Make a Sale?
- When will I receive payment for my sale?
- I made a purchase but didn't receive the product. What should I do?
- How can I make installment sales with boleto?
- Why is my sale not appearing in the sales listing?
- Where can I access my sales history?