If you need assistance, the Primefy support team is available from Monday to Friday, from 9:00 AM to 5:00 PM in Brasília time.
We are committed to providing effective support and quick responses within this timeframe. If you have any questions, concerns, or need assistance, please know that our team is ready to help.
We understand that your needs may arise outside of our service hours. If that happens, we recommend that you send your questions via email to ajuda@primefy.com.br or through one of our contact channels. We will get in touch to assist you as soon as possible.
Our mission is to make your experience with Primefy the best it can be, and that includes being available when you need us.