At Primefy, we understand the importance of receiving your payments quickly and efficiently. To clarify any questions you may have about withdrawal timelines, we have gathered detailed information to guide you.
Withdrawal Timelines for Availability in Your Bank Account
Cut-off Time for Withdrawals by 10:30 AM (Brasília Time):
- Withdrawals made until 10:30 AM on a business day (Brasília time) will be credited to your bank account by 5:00 PM on the same day.
Withdrawals After 10:30 AM, on Weekends, or Holidays:
- Withdrawals made after the mentioned time, on weekends, or holidays, will be received on the next business day, by 5:00 PM.
Timelines for Availability of Funds in Your Primefy Account
For you to be able to withdraw to your bank account within the aforementioned timelines, the amount needs to be available in your Primefy account for withdrawal. The timelines for making funds available in your Primefy account vary depending on the payment method and plan chosen. Here's a summary:
- Receipt via Pix: Within 1 Business Day.
- Receipt via Boleto Bancário (Bank Slip): On the Day of Clearance.
- Receipt via Credit Card: Varies According to the Plan.
Please refer to our article "When Will I Receive Payment for My Sale?" for a comprehensive overview of availability timelines for different payment methods and plans.
At Primefy, we are committed to ensuring that you receive your payments in accordance with best practices and in a timely manner. We hope this information has clarified your questions about withdrawal timelines. If you still have inquiries, please do not hesitate to contact us. Our goal is to provide a convenient and effective financial experience for all our business partners.